Privacy Policy

Who we Are

Kingstone Pet boarding is a cattery and small animal boarding facility based in Woodcock heath on the outskirts of the rural village of Kingstone and just a short distance from Uttoxeter.


Proprietor Nicola Bowers
Kingstone Pet Boarding
Woodcock Heath
ST14 8QS

What personal data we collect and why we collect it

Kingstone Pet Boarding / Nicola Bowers does not actively collect personal data. The only data we store is covered by the key lawful basis for data processing set out by ICO in the General Data Protection Regulation (GDPR). Our ICO registration number is ZA737422.

Your name and contact information will be stored with your consent (or implied consent such as making an enquiry on our website) so that we may contact you in relation to your enquiry.

We may contact you in relation to an ongoing contract.

We have a duty of care to your pets before, during and after your stay. We are therefore required to maintain information about yourself and your pet. We will retain these records after your pets stay with us in case we need to contact you. For example, if in the unlikely event that one of the pets in our care is unwell during or after your pet’s stay, we may need to contact you. In the unlikely event that your pet is unwell after their stay with us, we may need these records to contact you or other customers. If you would like us to remove your data from our records, please contact us.

We may contact you in relation to legitimate business interest.

Your data will be kept on record for financial accounting purposes for which we are legally required to maintain records.

Our website uses cookies to help us to monitor traffic through our website using Google Analytics. All data is anonymous and no personal data is collected.

Contact forms

Contact form submissions to this website are collected and processed by us. By completing the contact form you are giving us permission to contact you under the lawful basis defined as ‘legitimate business interest’. Your personal data is not used for marketing purposes. The details of your enquiry will be kept until the query has been resolved and then retained for statistical purposes.

About Cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this Website

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) to track you as you navigate our website
(2) to analyse the use of our website

Who we share your data with

This website is based on the platform and by default, it does not share your data with anyone.

We will not share or sell your information to a third party for the purpose of marketing.

If your pet requires veterinary attention we may need to share information, however only relevant information will be disclosed.

Where do we keep your information?

Our customer records are all in hard copy. Whilst your pet is boarding, where applicable, we will ask you to leave their vaccination certificates with us to comply with the license agreement. All of these documents are stored in individual folders in a locked filing cabinet. During your pets stay the only documents not retained in the locked cabinet will be ones relating to your pet’s daily care needs.

Where we send your data

Any messages sent to us via a contact form on this website are sent by email directly to us for processing.

Requesting your information

You are entitled to request a copy or to view the information we hold about you. Any request must be made in writing with proof of identity being supplied before the information can be released.

Changes to this Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using the Kingstone Pet Boarding website and services, and contact us if you would like any information removed in writing to [email protected]