Cattery - Booking Your Stay

Booking Information

Booking as early as possible to avoid disappointment is always the best option, however we like to think we are able to offer a fairly responsive service no matter how 'last minute' it may be.

To book a stay or enquire about availability you can use the Book Now Button on the front page of our website. You will be given the option to add your pet to our waiting list if you chosen dates are not available. You can also telephone or email us with all of the details regarding your requirements and we will get back to you as soon as possible. Please note that we do not take bookings via social media platforms.

Once we receive your booking request, we will send you an email with a link to forward your 50% non-refundable deposit to secure your booking. Please let us know at the time of booking if you would prefer to pay your deposit via bank transfer. Only upon receipt of your deposit, will your booking be confirmed. Deposit payment will act as an agreement that the customer accepts our published terms and conditions and payment policy. Prior to your pets arrival you will receive an email and payment link to pay your pets remaining boarding fees. Alternatively by prior arrangement  the remaining balance can be paid by cash on arrival.

Nicola Bowers, owner of Kingstone Pet Boarding, with one of her feline guests

Please note that you will be asked to provide your email address and set up a password when checking availability. However, this information is not used for any purpose other than access to our system. If you have any questions, please get in touch.

In accordance with the Animal Activities Licensing (AAL) October 2008, a current and accurate vaccination card must be provided on the day of arrival and retained at the Cattery for the duration of your cats stay. Regrettably we are unable to board your cat if proof of up-to-date vaccinations is not provided. We expect all cats to be in a reasonable state of health on arrival or at least to be actively engaged in a veterinary treatment programme if not.

Our Terms and Conditions are available on this website and contain all of the information that you will require with regards to your cats vaccination requirements and conditions of boarding. Our terms and conditions include our cancellation policy for cats arriving without proof of vaccinations or not deemed to meet our boarding requirements.

Opening Times

Monday to Saturday
9.30am until 10.30am
4.30pm until 5.30pm

  Sundays,  Christmas Eve and New Year’s Eve
9.30am to 10.30am Only

(closed to the Public on Bank Holidays including Christmas Day, Boxing Day & New Year's Day)

When planning your visit please allow sufficient time to settle your pet into their accommodation and to complete the required documentation within the opening hour.

Please note that we are closed for the following dates

7th to 20th October 2024